Welcome to the Topps Group (Topps Tiles Plc) privacy notice.
Topps Group respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our Site and your rights in relation to that personal information.
1. IMPORTANT INFORMATION AND WHO WE ARE
2. PERSONAL INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
3. HOW WE USE YOUR PERSONAL DATA
4. DISCLOSURES OF YOUR PERSONAL INFORMATION BY US
5. INTERNATIONAL TRANSFERS OUTSIDE OF EUROPE
6. DATA SECURITY AND LINKS TO OTHER WEBSITES
7. THE PERIODS FOR WHICH WE RETAIN YOUR PERSONAL INFORMATION
8. YOUR RIGHTS IN RELATION TO YOUR PERSONAL INFORMATION
Topps Group (we, our or us) is committed to protecting and respecting your privacy.
This policy describes the way we handle and use the personal information that we obtain when website currently located at www.toppsgroup.com.
Topps Group as an organisation is the controller in relation to the processing activities described below. This policy describes why and how your personal information is processed.
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your data subject rights, further explained below in section 9 to this policy ‘Your Legal Rights’, please contact the DPO using the details set out below.
Full name of organisation : Topps Tiles Plc and Group companies
Name or title of: The Data Protection Officer: The Company Secretary
Email address: gdpr@ToppsTiles.co.uk
Postal address: Topps Tiles, Grove Park, Thorpe Way, Enderby, Leicester, LE19 1SU
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We do encourage you to first raise any concerns with our data protection officer that you may have so we can seek to resolve these with you direct.
This version is effective from 23 November 2023.
We may review this policy from time to time and any changes will be notified to you by posting an updated version on our Site and/or by contacting you by email. Any changes will take effect 7 days after we post the modified terms on our Site or after the date we notify you by email. We recommend you regularly check this page for changes and review this policy each time you visit our Site.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
How we collect it from you
You may give us identity, contact, transaction, profile, usage, business, financial, marketing and communications data by filling in forms on our Site, including sign up to receive press releases or investor alerts.
Personal information that you give to us
We collect the following information if you choose to give it to us:
your name, title and contact details (email address, telephone number, postal address, delivery address, change of address information, social media handle), enquiry details, your opinion of our products, your comments on them and services, ;
When you visit our Site we automatically collect:
The internet protocol (IP) address of your device and details regarding the type of device and browser software you use to access the Site, time zone setting and location, browser plug-in types and versions, page information, operating system and platform and other technology on the devices you use to access the Site;
details of your use of our Site, namely traffic data, weblogs and statistical data, including where and when you clicked on certain parts of our Site and details of the webpage from which you visited it;
details regarding when and how you consented to receive marketing communications from us (including the time and date you provided your consent); and
If you do not provide this information, you may be unable to access some or all of the Site or its features.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.
We use your personal information for a variety of reasons. We rely on different legal grounds to process your personal information, depending on the purposes of our use and the risks to your privacy.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please Contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table at the bottom of this page.
We only disclose your personal information outside our business in limited circumstances. If we do, we will put in place a contract that requires recipients to protect your personal information, unless we are legally required to share that information. Any contractors or recipients that work for us will be obliged to follow our instructions. We do not sell your personal information to third parties.